Episode 7 – Kristen Hadeed on Reframing Our Relationship and Narrative with Failure and Showing Up as Our Best Selves

In this episode, Kristen Hadeed talks about the importance of normalizing our humanity by reframing our relationship and narrative with failure. We also discuss the value of sharing our stories and creating a resiliency resume, being more intentional to set boundaries and tend to what we need to show up as our best, and setting intentions for how we show up so we can give others the gift of our full presence. I always walk away from any interaction with Kristen feeling grounded, more human and encouraged, and I know you’ll find hope, wisdom and some useful practices you can put into place to support you in showing up as your authentic, best self!

Guest Info

Kristen Hadeed, Founder - Student Maid

Kristen Hadeed is the founder of Student Maid, a successful cleaning company that has employed thousands of students over the last decade and that is known for building the next generation of leaders.

When Kristen started her journey, she had no idea what she was in for: The average turnover rate in the cleaning industry is 75%, and profit margins hover around just 15%. But even with the odds stacked against her, she built a company that blew the industry benchmarks out of the water. Her people love coming to work, they stick around for years, and some have even turned down dream jobs to join the executive team and build careers at Student Maid.

Kristen believes Student Maid’s success boils down to one thing and one thing only: creating a place with humanity at its core. A place where people feel accepted for who they are, where they are encouraged to fail and embrace their imperfections, and where they are empowered to reach their potential. Now she spends most of her time helping leaders and organizations around the world create similar environments for their people.

In 2017, she published her first book, Permission To Screw Up, in which she offers an unapologetic account of her biggest mistakes in leadership. She hopes that her vulnerability will give others the courage to open up about their own “perfectly imperfect” moments and proudly embrace them as the tremendous learning opportunities they are.

Kristen and Student Maid have been featured in news outlets including PBS, FOX, Inc., NBC, TIME, and Forbes. Her first TED Talk has more than three million views on YouTube.


Show Notes

Permission to Screw Up by Kristen Hadeed

Kristen sets the tone for what effective, human leadership really is in this book where she reveals what she learned about leadership by screwing up. It's so refreshing to have someone embrace their humanity and be real about their struggles - while showing how to turn them into learning and growth opportunities.


KristenHadeed.com - here you can access Kristen’s incredible, insightful blog as well as the pay-as-you-can resources she mentions to help you show up as a leader.

Overcome the Beliefs That Hold You Back - this is the new live online class Kristen discusses that she’s offering through Simon Sinek.

Weekly Live Q&A Sessions with Kristen - register here for Kristen’s live zoom series, Wednesdays at 11 a.m. Eastern Time.


Behind the Scenes

Follow Kristen Hadeed on Social Media

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