Mark Miller, Vice President of High Performance Leadership - Chick-fil-A Inc.
Mark Miller is a business leader, best-selling author, and communicator. Mark started his Chick-fil-A career working as an hourly team member in 1977 and today leads as Vice President of High Performance Leadership. He began writing almost twenty years ago, and he just released Smart Leadership- his tenth book. With over one million books in print in more than twenty-five languages, Mark’s global impact continues to grow.
In addition to his writing, Mark enjoys encouraging and equipping leaders. Over the years, he’s traveled to dozens of countries teaching for numerous international organizations. Married to Donna, his high school sweetheart of forty years, they have two sons, Justin and David, a daughter-in-law Lindsay, and three amazing grandchildren Addie, Logan, and Finn.
Mark Miller Leadership - learn more about Mark and his work and where you can buy his latest book, Smart Leadership.
Smart Leadership Assessment - Click here to take Mark's Smart Leadership assessment for free.
Key takeaways from this episode:
- Your choices are your superpower, leverage them
- Identify your quicksand and then make the choice to get out of it
- Leadership begins with a vision of the future
What to listen for:
[02:36] Identifying your quicksand
[05:16] The power of making choices
[08:08] What is a ‘smart choice’
[11:32] Confronting reality
[13:52] Starting with a choice
[18:38] Review your crew
[21:38] Finding fresh eyes to locate blind spots
[23:24] Growing capacity
[24:51] Stop and think
[29:11] Expanding your energy
[31:55] Why leaders have to be curious
[35:19] Having a vision to create change
[39:42] Mark’s self-limiting story
[42:40] Quick questions with Mark
[44:54] Mark’s challenge to other leaders for making a more human workplace