communication Archives - Page 2 of 2

Defusing Drama: How to Recognize and Avoid Drama Triangles

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Leaders, your job is not to enable people to argue with reality but to call upon them to be effective and successful regardless of the circumstances. In today's special BONUS episode, our host Rosie Ward is joined by Nikki Lewallen Gregory for an insightful discussion on diffusing drama and recognizing ego in the workplace. Together, they unpack the drama triangle and explore how leaders can navigate and minimize workplace drama to create a more harmonious and productive environment. Join us as we uncover valuable insights that will empower you to lead with courage and embrace a mindset that fosters a healthier workplace culture. Stay tuned for a thought-provoking conversation that promises to equip you with practical strategies for becoming a more effective and empathetic leader.

The Head-Heart Equation for Decision-Making in Life and Business with Paul Epstein

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Paul Epstein, the author of the bestseller "Better Decisions Faster," is an expert in leadership and organizational culture. He has almost fifteen years of experience as a professional sports executive for multiple NFL and NBA teams. In this episode, Paul joins Rosie Ward to reveal a groundbreaking formula for improved decision-making. He discusses how combining the heart's passion with the mind's logic can lead to better, faster, and more fulfilling decisions in every aspect of life. This episode is a must-watch for anyone who wants to make better decisions.

How to Foster a Feedback Culture with Jennifer Loper

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Jennifer Loper, president of a marketing agency C3, and Rosie Ward are keen on normalizing the messiness of being human. In this episode, we're going into rich dialogue on the concept of "truth with care" and why it's crucial in both our personal and professional relationships. Together, they will uncover why feedback, even if delivered clumsily, should be seen as a gift, and why avoiding giving feedback is more harmful to our relationships. They will also delve into deep conversations about being nice versus being kind, the risk of being kind, and the importance of open and clear communication.

Rosie in My Pocket: Time Outs and Circle Backs

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In this episode, Rosie explores the significance of strategic pauses and circle backs in conversations. She emphasizes that when emotions run high or if clarity is lacking—hitting the "pause" button can prevent misunderstandings and heated arguments. Rosie extends the concept of circle backs beyond conflict resolution, suggesting that they also serve as tools for clarity and alignment in ongoing interactions. Using relatable anecdotes, she encourages listeners to proactively integrate these techniques into their communication repertoire, fostering healthier and more productive conversations.