Hospitality Begins with Humanity with Richard Dobransky


What turns a hospitality executive into one of the most admired CEOs in Minnesota?

Rosie sits down with Richard Dobransky, President and CEO of Morrissey Hospitality, to unpack how his leadership evolved through crisis, growth, and hard-earned perspective. From bringing empathy into performance conversations to rethinking hiring practices that filter out great talent, Richard shares why better business starts with deeper humanity. He also reveals why being just 1% better each day can create extraordinary momentum over time.

Whether you lead a team, shape culture, or simply want to create a more human workplace, this episode will challenge you to listen more closely, lead humbly, and build with people in mind.

About Richard Dobransky

Richard joined Morrissey Hospitality as President in 2018 and accepted the role of CEO in 2023. Under Richard’s leadership, the organization implemented best-in-class solutions to support its hotel, restaurant, and events venue portfolio. Focusing on employee experience, Richard oversaw a restructuring of employee compensation to ensure that every Morrissey employee earns more than a living wage. With his team, he improved employee benefits packages and ushered in numerous new initiatives to reflect the needs of employees and promote better work-life balance. He oversees a team of over 100 managers and 1,000+ employees, leads efforts to provide authentic hospitality experiences at every location, and is an active coach and mentor to many.

Key Takeaways:

  • People-first leadership strengthens culture, trust, and performance.
  • Performance issues often begin outside the workplace.
  • Hiring needs human judgment, not just algorithms.
  • Frontline insights reveal what metrics often miss.
  • Great leaders pursue progress, not perfection.

Resources:

Connect with Richard on LinkedIn
Learn more about Morrissey Hospitality

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