Cultural Cohesion with Claire Chandler
It’s time to ditch the drama and build real-deal trust.
In this episode, Claire shares goosebump-worthy stories from Zappos' heart-led customer service to Sikorsky’s mission-driven helicopter reveal—to show how storytelling creates unstoppable cultural cohesion.
Claire spills secrets on how to give your team the space to break stuff, decode communication styles, and rally around a shared enemy.
If you’re ready to turn chaos into cohesion and lead with more heart, this one’s for you.
Key Takeaways
⭐ Trust is foundational—easy to break, hard to rebuild.
⭐ Storytelling is a strategic leadership skill—it builds relatability and inspires followership.
⭐ Communication preferences matter: Knowing your team’s “must-haves” and “third rails” improves dynamics.
⭐ Creating cultural cohesion requires vulnerability, shared goals, and aligned communication norms.
Additional Resources:
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