Balancing Accountability and Compassion in Leadership with Jeff Fortner

Jeff Fortner, Clinical and HR Director at Indiana Internal Medicine Consultants, joins host Rosie Ward to discuss the power of living authentically and leading with vulnerability. Jeff, coming from a multicultural, multinational family with five kids, three of whom are adopted, shares his heartwarming journey and the lessons he's learned along the way. Rosie emphasizes the importance of authenticity and the need for leaders to humanize themselves through difficult conversations.

In this episode, Jeff delves into his self-limiting story of transitioning into a new role in healthcare without a clinical background, highlighting how he overcame challenges by seeking feedback and understanding from his team.

Jeff shares practical advice on transparency and the significance of face-to-face contact with employees. He stresses the need to provide different avenues for team feedback and the importance of circling back to it, ensuring intentional action is taken.

The episode wraps up with candid insights and heartfelt experiences from Jeff, underscoring the key takeaway that showing up as a decent human being is foundational to effective leadership.

Guest Info

Jeff Fortner, Clinical and HR Director at Indiana Internal Medicine Consultants

Influential HR Professional with over 15 years of experience in leadership, multi-site, and team building. Expertise in Employee Relations, Talent Acquisition, Succession Planning, and Performance Management. Success has been driven by setting Team Building as a priority.

Key Takeaways:

- Living authentically is about showing up as your true self and the power that brings to leadership.
- The critical role of balancing vulnerability and accountability to foster trust and responsibility within a team.
- Addressing the unique challenges in healthcare through supportive leadership and prioritizing employee well-being.
- The importance of creating personal connections and using deliberate practices to keep team members engaged.
- Impactful strategies for leaders to navigate tough conversations with kindness and clarity to maintain a constructive work environment.

Things to listen for:

00:00 Jeff models simplicity and caring in healthcare.
04:47 Engage in meaningful conversations with team members.
08:52 Balancing vulnerability and accountability in leadership.
13:23 Helping new leaders through tough conversations.
14:22 Employee well-being crucial for customer/patient care.
19:36 Being yourself is easier than performing perfectly.
23:28 Creating psychological safety fosters authentic, open communication.
26:55 Embracing knowledge, learning, and supporting others.
30:29 Supporting team through work and personal challenges.

Additional Resources:

Indiana Internal Medicine Consultants
Learn more about Inspiring Comfort
Learn more about Rosie's award-winning consulting firm: Salveo Partners
Learn more about Rosie's Courageous Leadership Program (become the leader you were meant to be and wish you had.)

Connect with Rosie and Jeff Fortner

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to top