Leading Change Without Losing People with Summer Miller


What if leading change didn’t have to feel like dragging people uphill in a snowstorm, but instead felt like inviting them on a mission they actually want to join? In this episode, Rosie chats with Summer Miller, a self-described logical, linear thinker who has mastered the art of leading change with heart.

From massive corporate transformations to her own journey of building empathy muscle, Summer brings the receipts on what it really takes to guide people through disruption. Think: fewer mandates, more conversations. Fewer top-down decisions, more fingerprints from your team. They unpack why most change efforts fall flat and how to reframe change as growth by focusing on connection, curiosity, and communication.

Whether you're leading a company, a team, or just trying to navigate your own next chapter, this episode is full of practical gems you'll actually use.

Guest Info

Summer Miller, Founder & Principal, SDM Integrative Consulting

Dr. Summer Miller is the Founder and Principal at SDM Integrative Consulting, where she helps businesses navigate change and growth without leaving people behind. Her
approach is to help leaders integrate people-centered practices so their employees want to be part of the future they are building. As an advisor, educator, speaker, and facilitator, Summer works with people to build the capabilities needed for long-term success. She brings over 25 years of experience, including executive positions in HR, change, and transformation at U.S. Bank, and more recent work with small to mid-market businesses.

Summer holds a doctorate in organizational leadership and a master’s in organizational and professional communication. She is an educator at heart, teaching master’s courses through the University of Minnesota and the University of Denver. She also serves on the boards of Joy Collaborative, How To Be Second, and American Indian OIC. She and her husband, Jason, have four school-age and three adult children, and they enjoy spending time creating community and connection as newer Minnesotans.

Key Takeaways:

  • Empathy and people-first practices are essential for meaningful change.
  • Two-way communication turns change into a shared experience.
  • Ownership grows when people can shape the change.
  • Desire-based commitment leads to lasting transformation.
  • Intellectual, emotional, and relational connection drives momentum.

Resources:

Learn more about SDM Integrative Consulting
Explore Summer's article: Why duty and compliance don't lead to change success

Connect with Summer Miller

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